Vyrix Privacy Policy

Last updated: 21 August 2026

At Vyrix, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, why we collect it, how we use it, who we may share it with, and the rights you have over your information.

Vyrix operates as an online retailer of trading cards and related products in the United Kingdom.

1. Who We Are

Vyrix is the organisation responsible for your personal information when you purchase from our website or otherwise interact with us.

If you have any questions about this Privacy Policy or how we use your information, please contact us using the contact details provided on our website.

2. Information We Collect

We may collect the following information when you use our website or purchase from us:

Information you provide to us

This may include:

  • Your name

  • Billing and delivery address

  • Email address

  • Telephone number

  • Account login information, where you create an account

  • Order details and purchase history

  • Information you provide when contacting customer support

  • Information you provide when participating in promotions, competitions or other activities

Payment information

Payments made through our website are processed by our third-party payment providers. We generally do not receive or store your full payment card details.

The payment provider may collect and process payment information in accordance with its own privacy policy and security requirements.

Information collected automatically

When you use our website, certain technical information may be collected automatically, including:

  • IP address

  • Browser and device type

  • Operating system

  • Pages visited and interactions with our website

  • Referring website or source

  • Date and time of visits

  • Cookies and similar technologies

3. How We Use Your Information

We use your personal information where necessary to:

  • Process and fulfil your orders

  • Arrange delivery of products

  • Process payments

  • Provide customer support

  • Communicate with you about your orders

  • Manage customer accounts

  • Prevent fraud and protect the security of our website

  • Maintain and improve our website and services

  • Understand how customers use our website

  • Comply with legal and regulatory obligations

  • Send marketing communications where you have provided appropriate consent or where otherwise permitted by law

We will only use your personal information where we have a lawful basis to do so.

4. Our Legal Bases for Processing

Depending on the circumstances, we may process your personal information because:

  • It is necessary to fulfil a contract with you, such as processing and delivering an order.

  • We have a legal obligation to process certain information, such as maintaining appropriate financial and transaction records.

  • We have a legitimate interest in operating, securing and improving our business, provided that our interests do not override your rights.

  • You have given consent, such as where consent is required for certain marketing communications or cookies.

Where we rely on consent, you may withdraw that consent at any time.

5. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties where necessary to operate Vyrix and provide our services. These may include:

  • Squarespace, which provides our website and e-commerce platform.

  • Payment providers, which securely process payments.

  • Shipping and fulfilment providers, including Easyship and relevant delivery companies, where necessary to deliver your order.

  • IT, hosting, analytics and other service providers that help us operate our website and business.

  • Professional advisers, such as accountants, lawyers or insurers where necessary.

  • Law enforcement, regulators or other authorities where we are legally required to disclose information.

These providers may process information on our behalf and are expected to protect your information appropriately.

6. International Transfers

Some of our service providers may process personal information outside the United Kingdom.

Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is lawful and that your information receives an appropriate level of protection.

7. Marketing

If you choose to receive marketing communications from Vyrix, we may use your email address to send information about products, promotions, new releases and other relevant updates.

You can unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails or by contacting us.

We will not send marketing communications where your consent is required unless we have obtained that consent or another lawful basis applies.

8. Cookies

Our website may use cookies and similar technologies to:

  • Make the website function correctly

  • Remember preferences

  • Keep shopping baskets and checkout processes working

  • Understand website usage

  • Improve website performance

  • Measure marketing and advertising effectiveness

Some cookies may be provided by third-party services used by Vyrix.

Where required by law, we will ask for your consent before placing non-essential cookies on your device.

You can manage or disable cookies through your browser settings and, where applicable, our website's cookie controls.

9. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The length of time we keep information depends on the type of information and why we need it.

For example, we may need to retain transaction and financial records for longer periods to meet legal, accounting and tax obligations.

When information is no longer required, we will securely delete it or anonymise it where appropriate.

10. Keeping Your Information Secure

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

11. Your Rights

Under UK data protection law, you may have the right to:

  • Request access to the personal information we hold about you.

  • Ask us to correct inaccurate or incomplete information.

  • Ask us to delete your personal information in certain circumstances.

  • Ask us to restrict how we process your information in certain circumstances.

  • Object to certain types of processing, including processing based on legitimate interests.

  • Request the transfer of certain information to you or another organisation.

  • Withdraw consent where we rely on consent as our legal basis for processing.

  • Object to direct marketing at any time.

You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO).

You can find information about the ICO at the official ICO website.

12. Children's Privacy

Our website is not intended for children to make purchases independently.

We do not knowingly collect personal information from children where doing so would be unlawful.

If you believe a child has provided us with personal information, please contact us so that we can investigate and take appropriate action.

13. Third-Party Websites

Our website may contain links to websites operated by third parties.

We are not responsible for the privacy practices, security or content of those websites. We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology or legal requirements.

When we make changes, we will update the "Last updated" date at the top of this policy.

15. Contact Us

If you have questions about this Privacy Policy, want to exercise your data protection rights, or have concerns about how your information is being used, please contact Vyrix through the contact details provided on our website.

We will aim to respond to valid requests within the time period required by applicable data protection law.

Vyrix
United Kingdom
Last updated: 21 August 2026